carbon ink
Field-sales orders. Clean in NetSuite.

The field-sales layer for NetSuite.

Reps capture orders on Android, even offline. Admins control catalogs and pricing from the web. Everything flows back to NetSuite, automatically.

No credit card. Live demo with a Carbon Ink engineer.

9:41
●●●
New order
Anderson Foods
Draft
Offline. Will sync when back online.
Synced to NetSuite.
Italian Roast 12oz
SKU-2041 · Qty 48
$432.00
Espresso Beans 5lb
SKU-1188 · Qty 12
$612.00
Cold Brew Concentrate
SKU-3309 · Qty 24
$288.00
Decaf Blend 12oz
SKU-0701 · Qty 18
$162.00
Subtotal$1,494.00
Tax$104.58
Total$1,598.58
Offline-first
Reps work in dead zones. Orders sync when back online.
<60s
From submitted on the phone to landed in NetSuite.
Tenant-isolated
Row-level isolation. No customer ever sees another's data.
Every action
Audited. Searchable. Exportable.
The problem

Your reps are the system of record. That's the problem.

Most NetSuite shops still bridge the field with paper, email, and a Friday-night data-entry shift. Carbon Ink ends that.

Paper to keyboard, twice

Reps write orders in the field. Someone re-keys them into NetSuite that night. Errors creep in, customers wait.

Pricing drift

Sales has one spreadsheet, ops has another, NetSuite has a third. The customer gets quoted whichever was loaded last.

No signal, no sale

Generic order-entry apps assume Wi-Fi. The warehouse, the loading dock, the gravel road — that's where your reps actually are.

How it works

Three surfaces. One source of truth.

Carbon Ink is two apps and a sync layer. The rep app captures, the admin portal controls, and the integration writes back to NetSuite.

  1. STEP 01

    Rep writes the order

    On Android, in the customer's warehouse, on a gravel road. Carbon Ink works offline. SKUs, quantities, customer pricing — all already loaded.

  2. STEP 02

    Admin holds the rules

    Catalogs, customer-specific pricing, and approvals live in the web portal. One source of truth, controlled by ops — not the rep's memory.

  3. STEP 03

    NetSuite stays clean

    Every submitted order flows into NetSuite as a real sales order — mapped, validated, audited. No more Friday-night re-keying.

Features

The boring infrastructure that makes field sales actually work.

Carbon Ink is built like the back-office system it is — not a consumer app pretending to be one.

Built offline-first

Carbon Ink doesn't degrade without signal — it expects to be without it. Local-first writes, conflict-aware sync, no dropped orders.

<60s NetSuite sync

From the moment a rep submits to the moment ops sees the SO. No nightly batches. No mystery delays.

NetSuite-native

Real sales orders, real customers, real items. Carbon Ink speaks NetSuite's schema instead of pretending it doesn't exist.

Admin in control

Catalogs, pricing tiers, customer assignments, approval limits — all configured by ops in the web portal. Reps just sell.

Audit every action

Who edited the price? Who approved the discount? When did the order leave the device? Every action is logged and searchable.

Strict tenant isolation

Row-level isolation enforced at the database. Even if a query goes wrong, no customer ever sees another's data.

Built for

Mid-market wholesalers and distributors running NetSuite with field sales teams.

  • Food & Beverage Distribution
  • Industrial Supply
  • Building Products
  • Specialty Wholesale
  • Manufacturer-Direct Sales
Pricing

Simple per-seat pricing. Get started in minutes.

Spin up your team in minutes — $49 per seat per month after a 7-day free trial, no credit card to start. Larger or more complex rollouts get a tailored Enterprise plan.

Team
Most popular
$49/ seat / month

7-day free trial · no credit card to start

For a regional sales team on one NetSuite environment, with one customer book.

  • Up to 25 reps
  • Android rep app + admin portal
  • Real-time NetSuite sync
  • Email support
Get started
Enterprise
Custom

Volume pricing, scoped to your footprint

For multi-region distributors, complex pricing, and SSO requirements.

  • Unlimited reps
  • SAML SSO + custom domains
  • Sandbox + prod NetSuite environments
  • Dedicated implementation engineer
  • 99.9% SLA
Talk to sales
Ready when you are

Get started today, or see it on your NetSuite first.

Spin up your team in minutes with a 7-day free trial — no credit card to start. Or book 30 minutes with an engineer and we'll walk your NetSuite setup together.